ABOUT THIS POLICY
TPF TOYS Pty Ltd (TPF) are committed to protecting your privacy and ensuring all customer information is kept strictly confidential.
WHY WE COLLECT PERSONAL INFORMATION
We collect personal information in order to deliver products or services you order from us directly, or via one of our clients, to improve our service and your customer experience and to save you time re-entering details each time you order from us. We may also collect information for purposes including:
- To better understand customer requirements and preferences;
- To protect against fraud or theft; and
- To provide offers that are of greater interest or benefit to you.
HOW WE COLLECT INFORMATION AND WHAT INFORMATION WE COLLECT
In most cases, we collect your information directly from you when you register your details, place an order or provide feedback to us, whether online, by phone or in writing, including via email. We also collect your information from third parties, where you have consented to that third party providing us with such information. The information we collect includes:
- your name;
- your address, phone number and e-mail address;
- records of any communications you have with us.
HOW WE STORE YOUR INFORMATION
Any personal information provided to TPF TOYS is stored on secure TPF TOYS servers located within the USA and Australia.
WHO WE SHARE YOUR INFORMATION WITH
We have Support Teams based in the USA, Australia, Hong Kong and Vietnam who may need to access your information to provide you with support. All TPF TOYS staff, no matter the office location, adheres to consistent privacy protections.
We may need to provide your personal information to third parties who assist us in delivering our products and services. This includes delivery companies, financial institutions, web-hosting organisations and information technology service providers. When your personal information is disclosed to these third parties, we will only authorise them to use your personal information for the purpose that we supplied it to them, and we will ensure that they undertake to protect your privacy.
We may also need to disclose your personal information to government authorities if required by law.
HOW YOU CAN ACCESS AND CORRECT YOUR PERSONAL INFORMATION
Australian Privacy Rights
TPF TOYS Pty Ltd (TPF) are committed to protecting your privacy and ensuring all customer information is kept strictly confidential and in accordance with Australian privacy laws, including the Australian Privacy Principles under the Privacy Act 1988
You generally have a right to access and correct or update the personal Information we hold about you. If you would like to do so, please contact us at firstname.lastname@example.org.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of TPF TOYS who are California residents to request certain information regarding its disclosure of their personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com. These services will respect your browser’s Do Not Track signals (or other well-established, commercially available mechanisms that provide you with the ability to exercise choice regarding the collection of Personal Information). If we receive a Do Not Track notice, we will stop using any Personal Information for online behavioral advertising purposes.
For Canadian residents
We may send you marketing communications by e-mail, text message or other electronic means unless you did not opt-in when required or have opted-out from receiving further messages. You may at any time opt out of the use of your personal information for marketing purposes by contacting our Customer Service (details below).
We are not responsible for the privacy practices of sites linked to this website via hyperlinks, banner advertising or other means. Please take care at all times to check the privacy policies of such third party sites you visit.
At any time, you may opt out of receiving direct marketing communications from us. To opt out, please email: firstname.lastname@example.org
This policy was last updated in September 2016.
COMPLAINTS AND ENQUIRIES
Privacy Officer TPF
PO Box 183
Prahran, Victoria, Australia
P: +613 9520 1111